Dark Horse Bets™ strives to be responsible corporate citizens and provide a positive gaming experience. While most of our customers enjoy pari-mutuel wagering as a form of entertainment, a small percentage may experience problems. To assist our customers, we will provide our staff with training in prevention policies and procedures. Dark Horse Bets™ will:

• comply with all laws and regulations and provide a secure gaming environment;
• provide information to customers on responsible gaming;
• respect our customers and provide assistance to the customer who may be experiencing problems;
• promote responsible gambling policies, practices and procedures within the horse racing industry.

Resources:

• The Ontario Problem Gambling Helpline: 1-888-230-3505
• The Responsible Gambling Council

Weekly Deposit Limits

Players now have the option to set their own weekly deposit limits directly on the Dark Horse Bets™. The deposit limits can be set in any whole dollar denomination between $0.00 and $999,999.00.

By setting a deposit limit, a player has full control over their spending. A player must wait a 24 hour period before any changes to the weekly deposit limit take effect. All changes must be made by the customer online, an Dark Horse Bets™ customer support agent cannot set or edit deposit limits on behalf of the customer.

Please note that when setting a weekly limit this will include any deposits made in the preceding 6 days and may prevent you from making a further deposit until the sum deposited in the past 6 days is less than the limit you set. An Dark Horse Bets™ customer support agent will be happy to provide any further information required but are unable to override limits set by customers. For more information please contact the Dark Horse Bets™ Support Centre toll free at 1-833-675-3275 (DARK) or locally at 416-675-3000.