To register to play with real money on Dark Horse Bets™ you must be a Canadian resident and at least 18 years old (19 years old in B.C.).

To register to play cash, you must be a Canadian resident and at least 18 years old (19 years old in B.C).

There are four ways you can register to play with real money:

• If you are a HPIbet customer, simply go through the HPIbet real money play registration by entering your HPIbet credentials in the Dark Horse Bets app and we’ll automatically register your account
• Scan the front and back of your driver’s licence in the Dark Horse Bets™ app
• Register manually by entering in your first name, last name, date of birth and address in the Dark Hors Bets™ app
• Download the application form on DarkHorseBets.com, complete it and send it, along with scanned copies of your government-issued photo ID confirming your age and current address to help@DarkHorseBets.com

To meet regulatory requirements, we are required to ask for and verify personal information.

Our online application uses an identity verification process provided by Canadian credit bureaus. This process compares the information you provide to information in your credit report in order to validate your identity and no other. This process will not impact your credit rating or credit file in any way.

Should the information you provide not be verified online, please be assured that this is not a reflection of your credit rating but may simply be due to the fact that your consumer report file is incomplete or out of date.

If our identity verification process is unable to verify your provided information, then you are welcome to email us your completed application to help@DarkHorseBets.com.

Your Dark Horse Bets™ account is protected with a unique email, password and PIN number. We take the security of your personal information very seriously and meet all regulatory and industry standards in protecting you, your information and your account.

Woodbine uses state-of-the-art cyber security systems to keep your information safe.

If you have forgotten your password but do remember your login username, go through the password recovery by tapping HERE or tapping on ‘Forgot Your Password’ from the login screen.

When you’re logged into the Dark Horse Bets™ app on your device, you can change your password by going into the app menu (top left) and tapping ‘Account’.

From there, select the ‘Edit Password’ option. If you are logged out of the app and don’t remember your password, tap ‘I can’t remember my password’ on the login screen to recover it.

Your username is the email address you signed up with. Contact our Support Center at 416-675-3000, if you’re in the GTA, or call us toll-free at 1-833-675-3275 (DARK) to change it any time you like.

You can update your address right in the app. Simply open the app menu (top left) and tap ‘Account’. From there, select the ‘Edit Address’ option.

If you want to add or update your phone number, contact our Support Centre at 416-675-3000 if you’re in the GTA, or call us toll-free at 1-833-675-3275 (DARK).

No. Your username is not displayed in the app. However, your profile name may be visible to other users in some views like leaderboards, etc.

Yes. You have full access to your account when you’re outside of Canada.

You can set up a weekly deposit limit either directly in the app or by calling our Support Centre.

In the app: First, open the app menu (top left). Then, tap ‘Funding and Withdrawals’ -> ‘Add Funds’ -> ‘Set Deposit Limit’. Once you set your deposit limit, it will take 24 hours to take effect.

By phone: Call our Support Centre at 416-675-3000 if you’re in the GTA, or call us toll-free at 1-833-675-3275 (DARK).

Boosters are free money that you can add to your bet – without spending any extra! Once you have earned or received boosters, you can redeem them by applying them to your bet as you build it.

Yes. You can edit your bet right up until the moment you place it.

If you placed a bet and want to cancel it before the race starts, we are currently working on bet cancellation functionality, which should be available soon. However, if you need to cancel a bet today, simply contact our Support Centre at 416-675-3000 if you’re in the GTA or call us toll-free at 1-833-675-3275 (DARK).

In the event of a dead heat, all bets will be paid out based on these results.

If you want to take a bit of a break from playing Dark Horse Bets™, you can simply delete the app from your phone.

Or, to close your Dark Horse Bets™ account, feel free to contact our Support Center at 416-675-3000 if you’re in the GTA, or call us toll-free at 1-833-675-3275 (DARK).

To close your account, call 416-675-3000 if you’re in the GTA, or call us toll-free at 1-833-675-3275 (DARK). We’ll take care of it for you.

There are two ways to withdraw funds from your account: an eGift card, or Electronic Funds Transfer (EFT).

1. You can get an eGift card URL immediately, redeemable at select partner sites.
2. Typically, with an EFT, it takes 3 to 5 business days for your withdrawal to be credited to your bank account. Similarly, if you want to refund a deposit made via your credit card, it normally takes 3 to 5 business days for the amount to be credited back to your Visa/Mastercard.

No. There are no fees to withdraw your funds. The minimum withdrawal amount is $10.

Yes. Dark Horse Bets^™ displays your last 60 days of transactions and bets on the app.

Our goal is to support as many Android and iOS devices as possible, and we will evaluate additional devices on an ongoing basis.

SP SmartPicks is our proprietary artificial intelligence tool, crunching all the numbers like a pro bettor in the background for you. SP SmartPicks powers a number of useful tools in the app like: SP SmartPicks Confidence Rating, a rating to help measure the predictability of a race, and SP SmartPicks Win Chance, a measure of the probability a horse may win the race.

SP SmartPicks Bundles also help you build bets like a pro, placing a series of bets based on your selected strategy, to help maximize your ROI.

Activating Pro Mode for Basic and Advanced bets gives you the ability to select more than one horse per selection, offering the flexibility to build more complex bets with a better chance at winning by buying more combinations.

Pro Mode also unlocks additional historical and live information to help you pick a winner.

We’re currently working on enhancements for the Dark Horse Bets app, including being able to share your tickets with friends! Keep playing, turn on notifications and opt-in for emails in your Contact Preferences to make sure you’re the first to hear about this once this feature is released!

Unfortunately, we do not allow players to see what other specific players are betting, BUT once bet sharing functionality is available, you’re more than welcome to ask them to share!

Keep playing, turn on notifications and opt-in for emails in your Contact Preferences to make sure you’re the first to hear about this once this feature is released!

You can check out all your past bets and transactions in the Transactions section.

Live streaming of races can be viewed right from the Race Detail page for the race you bet on. Just tap on the race or track you bet on from the Lobby and you can watch live from there.

This function is currently not available, but it’s coming! You will be able to favourite horses right from their detail page.

Keep playing, turn on notifications and opt-in for emails in your Contact Preferences to make sure you’re the first to hear about this once this feature is released!

We will be adding some really cool social and tournament features soon, including tournament and leaderboard features. Invite your friends and compete against them for ultimate bragging rights! Stay tuned!

Keep playing, turn on notifications and opt-in for emails in your Contact Preferences to make sure you’re the first to hear about this once this feature is released!